AI-guided Community Repair

What needs fixing?

Show us the problem. We’ll help you fix it.

Tell us what is broken. FIXY handles the rest.

A young resident tightening a cabinet hinge at home
Light home repair anyone can do — not a tradesperson, just a neighbour fixing a door.

Design Ideas

Why FIXY?

We’re not redesigning tool rental. We’re redesigning how people solve everyday repair problems.

01

Problem First

Start with what is broken, not what tool you know.

You only need to tell FIXY what you want to fix — no tool knowledge required.

Loose cabinet door AI Diagnosis Furniture Fix Kit
02

AI Guided

From diagnosis to repair, AI stays with you.

Photo recognition, risk assessment, kit recommendation, step-by-step guidance, and follow-up questions — built into the service, not a separate chatbot.

Diagnose Assess Recommend Guide Check
03

Kit, Not Tools

Everything you need for one repair, in one kit.

Do not make people assemble a drill, bits, and a level themselves — pack by repair task.

  • Drill
  • Bit
  • Level
  • Pliers
  • Tape
Furniture Fix Kit
04

Safe DIY

Know when to fix it yourself — and when not to.

FIXY does not encourage fixing everything. It draws a clear safety boundary.

DIY SAFEFix it yourself
GUIDED DIYNeeds a closer look
PROFESSIONALCall a pro

Design Explanation

The Idea Behind FIXY

City residents often face light home repairs that are not worth buying tools for — and not worth booking a specialist either.

A drill may be used for ten minutes, then bought, stored, and left idle. Traditional tool rental still assumes you already know which tool you need.

FIXY fills the gap between those two options. It combines AI diagnosis, task-based kits, neighbourhood Fix Stations, and step-by-step guidance into one service — so ordinary residents can complete small, safe repairs with less cost and less know-how.

Convenience, price, access, knowledge, and safety come first. Sustainability is a result — not the only story.

01Problem
02AI Diagnosis
03Safety Assessment
04Repair Kit
05Community Fix Station
06AI Guided Repair
07Return / Professional Handoff

Traditional rental

  1. I know what I need
  2. Find the item
  3. Rent it

FIXY

  1. I know what is wrong
  2. AI understands the problem
  3. Check whether DIY is safe
  4. Recommend a complete repair kit
  5. Rent nearby · Guide the repair

Service flow

How FIXY Works

Six steps to a safe neighbourhood repair.

01

Diagnose

Upload a photo or describe the problem.

02

Assess

AI judges the repair type and DIY safety level.

03

Reserve

Get a complete kit and choose a nearby station.

04

Pick Up

Walk to a community Fix Station and scan to pick up.

05

Repair

AI guides you step by step with photo, text, and voice.

06

Return

Return the kit. The system checks completeness and condition.

Repair Kits

Everything you need, in one kit.

Tools grouped by repair task — not pieces you have to assemble yourself.

View all kits
A complete furniture fix kit with everything needed for one repair

Community Fix Station

Tools, five minutes from home.

Repair happens at home, so tools should live close to home.

Greenwood · 320m
Maple · 480m
Riverside · 650m

Featured station

Greenwood Community Fix Station

Residential lobby · property office

320m 4 min walk Open 24h
  • Furniture Fix Kit× 2
  • Wall Installation Kit× 1
  • Kitchen & Bathroom Kit× 3

Typical locations: property office · parcel hub · community centre · convenience store · residential lobby

Find a Fix Station
Picking up a kit at a community Fix Station

Embedded intelligence

Meet Fix AI

Not a standalone chatbot — judgement and guidance embedded in the repair flow.

See

Read the repair photo.

Understand

Understand the problem.

Assess

Judge DIY risk.

Guide

Stay with you during the repair.

Uploaded photo of a loose cabinet hinge

Live demo result

Possible Issue

Possible Issue
Loose hinge
Difficulty
Beginner
Estimated Time
15 min
Safety
DIY Safe
Recommended
Furniture Fix Kit

Safety boundary

Not Everything Should Be DIY.

AI does not only tell you which tool to use. It tells you whether you should fix it yourself.

You Can Fix

DIY Safe

  • Furniture assembly and tightening
  • Door and window hardware
  • Simple kitchen and bathroom care
  • Light wall installs after detection
Call a Professional

Professional Required

  • Gas systems
  • Mains electricity / panels / in-wall wiring
  • Load-bearing structure
  • Hidden pipes and high-risk devices
Professional Repair Required

FIXY will not recommend rental tools for this task.

Find Professional Help

Your Repair Journey

Your Repair Journey

Value after a repair: convenience, savings, and fewer idle tools bought.

4
Repairs completed
6
Tools avoided buying
¥486
Saved
320 m
Average pickup distance
Cabinet Hinge
Furniture Fix Kit
Completed
Shelf Installation
Wall Installation Kit
Completed
Blocked Sink
Kitchen & Bathroom Kit
Completed

Ready to fix something?

Upload a photo of the problem. Understand FIXY in 30 seconds — start from what is broken.

Start a Repair